Workshop Policy

Welcome to Gurasu House. To ensure a safe, educational, and inspiring environment for all participants, we kindly ask that you review and adhere to our studio policies. By booking a session, you agree to the following terms.

1. Product of Workshop

  • Floral Lampworking Workshop [Beginner]

    • Each participant will craft a generic flower with 6 petals, depending on their crafting speed, and assemble it. A single leaf will be provided. The flower will measure approximately 6 × 6 × 20 cm.

    • Completed pieces will be ready for collection 30 minutes after the workshop ends, or on other workshop days (refer to opening hours)

  • Mini Bouquet [Beginner]

    • Each participant will craft a generic flower with up to 3 flowers and 2 leaves.

    • The ceramic vase is randomly provided to all participants. You can't make any selections.

    • Completed pieces will be ready for collection 2 hours after the workshop ends, or on other workshop days (refer to opening hours)

  • Straw, Stirrer and Spoon Workshop [Beginner]

    • Each participant will craft three utensils: a flower straw, a dango spoon and a moon stirrer.

    • Completed pieces will be ready for collection 2 hours after the workshop ends, or on other workshop days (refer to opening hours).

  • Lily Workshop [Intermediate]

    • Each participant will craft a glass lily with 5 petals and 2 leaves. The flower will measure approximately 8 x 8 x 25 cm.

    • Completed pieces will be ready for collection 2 hours after the workshop ends, or on other workshop days (refer to opening hours).

All items will be kept for up to 2 weeks from the workshop date. Please ensure collection within this period.

Please note that workshop creations handcrafted by beginners may not be perfect. Minor imperfections, such as small cracks in the petals, are normal due to the nature of lampworking. If you are uncomfortable with this, we recommend purchasing a piece from our shop.

2. Cancellation & Rescheduling

  • As our sessions are high-demand and involve prep-work for materials, all workshop bookings are non-refundable & no rescheduling.

  • Gurasu House reserves the right to cancel, reschedule, or postpone any workshop due to unforeseen circumstances, including but not limited to safety concerns, equipment issues, low sign-ups, or personal emergencies. In such cases, affected participants will be notified as early as possible and offered either an alternative date or a full refund.

  • Each session requires a minimum of 6 participants to run. If this minimum is not met, the session may be cancelled and affected participants will be rescheduled into the next available session.

3. Conduct and Behaviour

  • For the safety of all participants and staff, we reserve the right to immediately suspend or terminate your session if we reasonably determine that your behaviour poses a hazard to yourself, others, or the organiser’s staff. This includes but is not limited to unsafe handling of equipment, refusal to follow safety instructions, or disruptive conduct. No refunds will be issued in such cases.

  • The venue is under CCTV surveillance for safety and dispute resolution. Recordings will only be retrieved in cases required to resolve any dispute or to fulfil any legal obligations. No refunds will be issued in the above cases.

  • Participants are to arrive at least 15 minutes before the workshop begins to complete the waiver process. Participants who are late will be politely refused entry to the workshop. This is due to safety concerns, and instructors will not be able to attend to latecomers.

  • Your slot will be forfeited, and no refunds or rescheduling will be provided. Please arrive early to make the most of your session!

4. General Safety Guidelines

  • Participants are required to wear the provided lampworking safety glasses and apron at all times during the workshop. As the safety glasses are worn like regular spectacles, participants who normally wear glasses are advised to use contact lenses for better comfort and visibility.

  • Long hair must be tied back, and long fringes should be clipped up to minimise fire hazards.

  • Follow all instructions from the workshop instructor at all times.

  • Handle glass rods and hot tools with care to avoid burns or cuts. Tools that come into contact with molten glass can reach temperatures of 400–700°C, which can cause third-degree burns.

  • Be cautious around the torch and flames, as they can reach temperatures above 1000°C. Never place flammable materials near the torch or open flame

5. Health and Safety

  • If you have any medical conditions or concerns, please consult your physician before attending. Gurasu House is not responsible for any adverse reactions related to exposure to heat or butane gas. Participation is at your own discretion.

  • Our studio does not use fans or air conditioning, as open windows are necessary for ventilation, and airflow can affect the flame. We recommend wearing light, breathable clothing to stay comfortable and prevent heat exhaustion. Staying hydrated and taking short breaks if needed is also encouraged

6. Liability

  • By participating in this workshop, you acknowledge that working with glass and high temperatures carries inherent risks, including burns, cuts, and other injuries. You agree to assume full responsibility for your safety and actions during the workshop.

  • Gurasu House is not liable for injuries resulting from participants’ failure to adhere to safety guidelines or from their own negligence. This exclusion does not apply to injuries or damages caused by the negligence of Gurasu House or its staff.

  • Gurasu House will take reasonable steps to provide a safe environment, including maintaining equipment and providing adequate training and supervision.

  • All participants must sign a waiver form before the workshop begins. Participants who decline to sign will not be allowed to join the workshop, and no refunds will be provided.

  • Participants must be at least 16 years old. Those under 18 must have a parent or guardian present at the studio to sign the waiver. Participants who decline to sign will not be allowed to join the workshop, and no refunds will be provided.

  • If your piece can't be identified, is misplaced, or is damaged due to a studio error, we'll remake or replace it at no extra cost. This is the extent of our obligation in these situations — no further compensation will be provided.

  • The workshop fee covers materials, instruction, and the physical piece(s) you create — it doesn't cover any sentimental, emotional, or personal significance you may attach to them. Gurasu House isn't liable for, and won't provide any refund or compensation for, distress or disappointment arising from delay, mix-up, damage, or replacement of your piece(s). Booking and paying for a workshop means you accept this as a condition of taking part.

7. Lost or Damaged Property

  • Participants are responsible for any damage to workshop equipment caused by improper use. Charges may apply for repair or replacement.

  • Gurasu House is not responsible for loss or damage to participants’ personal belongings during the workshop

8. Environmental Policy (Bring Your Own Bag)

  • To help reduce environmental waste, we kindly ask that every participant bring their own bag when collecting their finished piece.

  • All finished pieces will be securely packaged in a rectangular box with cotton for safe transport. If a bag is requested, a mandatory top-up fee of $1 will apply.

Agreement of Terms

By proceeding with your booking, you acknowledge that lampworking involves inherent risks and all the above. You agree to follow all instructor directions and hold Gurasu House harmless for any injuries resulting from a failure to follow safety protocols.